Returns and Exchanges Policy

At Merkaz Hazahav, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, you can return or exchange any unworn items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone with your order number to request a return authorization.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.

• 3.
  Ship the Package

  Send the package back to our logistics center using a trackable shipping service of your choice.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 7 business days.